| 1. |
Benchmarking |
21. |
Travel Arrangements |
| 2. |
Business Etiquette & Protocol |
22. |
Assertiveness |
| 3. |
Cultures Working Together |
23. |
Empowerment of Employees |
| 4. |
Customer Satisfaction |
24. |
Self-Development |
| 5. |
Effective Meeting Skills |
25. |
Stress Management |
| 6. |
Excellence in Marketing |
26. |
Time Management |
| 7. |
Effective Telephone Management |
27. |
Women Empowerment |
| 8. |
Improving Productivity |
28. |
You are a member of a Team |
| 9. |
Improving Company Image |
29. |
Professional Business Writing |
| 10. |
Interpersonal Communication |
30. |
Secretaries as Office Managers |
| 11. |
Managing Work Outputs |
31. |
HIV/AIDS in the Workplace |
| 12. |
Mentorship |
32. |
Presentation Skills |
| 13. |
Performance Management |
33. |
Strategic Planning |
| 14. |
Professional Selling |
34. |
Job & Competency Profiling |
| 15. |
Problem Solving & Decision Making |
35. |
ETD Practitioners Course |
| 16. |
Project Management |
36. |
Basic Training of Trainers |
| 17. |
Total Quality |
37. |
Bereavement |
| 18. |
Managing Personal Finances |
38. |
Trauma |
| 19. |
Unblocking Communication |
39. |
Counselling |
| 20. |
Event Management |
40. |
Conflict Management |